Refunds Policy
Thank you for shopping at Milonow. We value your trust and aim to ensure you are happy with your purchase.
When Are Refunds Accepted?
We offer refunds only for damaged products or incorrect item (e.g. wrong size). To be eligible for a refund, you must share an unboxing video clearly showing the damage or incorrect item (e.g. wrong size).
How to Request a Refund
Contact us within 3 days of receiving the damaged item.
WhatsApp: +91 9832572101
Email: milonow.fashion@gmail.com
Share a clear unboxing video showing the product damage.
Once we verify the damage, we’ll begin processing your refund.
Refund Timeline
Refunds will be credited to your original payment method within 8 to 10 business days after approval.
Important Note
Customized products are not eligible for refunds unless they arrive damaged.
Return Policy
We do not accept returns for any products.
Replacement Policy
If you receive a damaged or incorrect item (e.g. wrong size), please report it to us within 48 hours of delivery.
To raise a replacement request:
Contact us via:
WhatsApp: +91 9832572101
Email: milonow.fashion@gmail.com
Share photos or an unboxing video clearly showing the issue.
What Happens Next
Once we receive and inspect the submitted proof, we’ll confirm if the item is eligible for replacement.
If approved, your replacement will be delivered within 7–10 business days.
Replacements are subject to stock availability.
If the item is out of stock, we may offer a refund or a suitable alternative.
Contact us at milonow.fashion@gmail.com for questions related to refunds and returns.
Shipping Policy
At Milonow, we strive to process and deliver your orders as quickly and smoothly as possible.
Delivery Timeline
- Orders are usually delivered within 10 to 15 business days from the date of order confirmation and/or payment.
- Delivery times may vary based on your location, courier performance, or unforeseen delays such as:
- Natural disasters
- Strikes
- Government restrictions
- Other force majeure events
Order Tracking
- Once your order is shipped, you will receive the tracking details via email or SMS.
- You can use these details to track the status of your shipment.
Shipping Charges
- Shipping fees, if applicable, will be calculated and displayed at checkout.
- We may offer free shipping on select products or on orders that meet a minimum purchase value.